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British Telecommunications

  • 50,000 - 100,000 employees

British Telecommunications Graduate Programs & Internships

  • Media & Communications

What it does: BT UK is a telecommunications and internet service provider, formerly the British Telecommunications PLC, with headquarters at the BT Centre in London. It provides fixed-line, mobile, and pay television services to businesses and consumers in the United Kingdom.

Mission: BT UK’s mission is to help people make the most of new technologies to make their lives better through connected products and services that enhance their lives.

Size and presence: In addition to the company's headquarters, BT UK operates from more than 500 locations throughout the United Kingdom. It has a total of 7,000 employees in the country.

Best known for: The company is most famous for its BT Sport channels. It is also one of the UK's largest network operators and internet service providers.

The good bits: The management system is very flexible, so you can always find a solution to any problem. The management also offers interesting training, where you can learn new skills or improve the ones you already have.

The not-so-good bits: Nowadays, there is very little job security at BT; many people have been made redundant or had their contracts terminated due to budget cuts. Some had been with the company for years and built their careers there. Now, they've lost everything because of cutbacks.

The BT Story

BT Group UK was initially known as British Telecom (BT), and it was formed in 1984 when the Post Office Telecommunications Service and Mercury Communications were privatized. In 1991, BT was split into two companies, one called BT General. This company became BT Cellnet when Securicor purchased it in 1992 and then Vodafone in 1998. In 2000, BT General merged with PURE Communications to form BT Wholesale, which provides internet access to homes and businesses across the UK.

Culture & vibe

The BT Group UK culture is formidable. It's where hard work is rewarded, people are respected, and a "can do" attitude is there. The company offers a variety of benefits, including flexible working arrangements, flexible benefits schemes, childcare vouchers, and extensive training programmes.

Recruitment process

The recruitment process for BT is relatively straightforward. Once you've applied for a role, the first stage is an online application form asking you to provide basic information about yourself and your education. The hiring manager will review it, and if successful, you will be invited to attend a phone interview. You will be asked questions about the job description and your experience during this stage. The interviewer is looking to see how well you can talk through some
essential skills required for the role. If both parties are happy with how it went, they will invite you to an assessment centre where you will go through a series of exercises designed to test your ability. Finally, if successful at all stages of the recruitment process, they will make an offer of
employment on either immediate or flexible terms depending on what suits both parties
involved in the process best.

Career prospects

They employ around 100,000 staff across our business, including a wide range of career
opportunities in areas such as:

  • Digital (including Cloud, Security, Software, and Technology)
  • Support Services (such as Customer Service, Finance, and HR)
  • Business Support (including Marketing and Sales)

Remuneration

According to Glassdoor, the average salary for a BT employee in the UK is £34,000.

Benefits

  • BT Pension Scheme
  • Bonus Scheme
  • BT share save scheme
  • Savings and investment plans
  • Share incentives
  • Private medical insurance
  • Life assurance and income protection
  • Flexible working arrangements

Social Contributions

The BT Sport Relief campaign raises money for good causes by encouraging people to participate in sporty activities. The campaign encourages everyone to get involved in fundraising for causes that matter to them, whether running a marathon or kicking a ball around with friends.

Controversies

Since 2009, BT has been accused of spying on its customers as well as keeping a database containing information about millions of people's phone calls made over its network. According to Privacy International (PI), BT's actions were illegal under UK law because they did not have valid consent from customers before collecting data about them or storing it for longer than necessary.

Jobs & Opportunities

Locations With Jobs & Opportunities
  • London
Hiring candidates with qualifications in
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
I
IT & Computer Science
L
Law, Legal Studies & Justice
S
Sciences