Application Management Services Analyst

About Deloitte Singapore

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. Deloitte Consulting Southeast Asia (SEA) is the largest consulting practice in Southeast Asia, with more than 2500 professionals across 8 geographies - Brunei, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

Your role

As an analyst, your responsibilities include:

• Being the central point of contact between the Business/Client IT Team, external vendors, and the AMS team
• Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract
• Responsible for escalation Management on aging tickets or any issues that arise
• Responsible for informing the client, as early as possible, of any impending slippage in the delivery dates and any matters likely to impede the service level of the contract
• Executing Steering Committee Discussion

To know more click the “Apply on employer site” button below.

Training & development

Deloitte offers its people a variety of learning and networking opportunities — including live and virtual learning as well as exposure to leaders, sponsors, coaches, and challenging assignments. At Deloitte, you can hone your technical as well as leadership skills and make an impact by solving complex client problems.

Salary & benefits

The average salary of an analyst at Deloitte Singapore ranges from SGD 36,000 to SGD 47,000 per year. (Source: Glassdoor) 

In addition to salary other benefits include: 

• Time off, and  parental leave
• Health insurance
• Pension/retirement contributions
• Performance rewards. 

Career progression

You can grow your career by laying out multiple learning pathways and a clear progression path. Experience gained by working with clients to improve application performance and fine-tune application management services (AMS) to take your career to the next senior level.

Work-life balance

You will experience an understanding working environment that prioritizes personal well-being It empowers you with the flexibility to define your career experience through various flexible work arrangements to support mental and physical well-being, and a positive work/life balance.

Culture & Vibe

Deloitte is committed to supporting and empowering all of its people in achieving their full potential. You will meet and work with a diverse and iconic network of international colleagues and clients. You will be a part of an inclusive community that respects diverse backgrounds, voices, and interests.

About you

• Fresh graduate with Bachelor's Degree in any discipline
• Good spoken English and an added advantage if other languages are known
• Good analytical thinking and ability to engage stakeholders 
• Pro-active and willing to own task assigned
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
• The willingness to work based on clients’ business workdays and office hours and on a rotation basis to support any critical or high request after clients’ business office hours.

How to apply

To apply for the job click the “Apply on employer site” button below and submit your resume and credentials.

Only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via the Firm’s business contact number or business email address.