Updating Results

Prosple

4.6
  • < 100 employees

Customer Success Consultant

Remote (Indonesia, Philippines, India)
We are looking for Customer Success Consultants who are unconventional thinkers and are itching to punch above their weight.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
1-3
Salary
USD 5,000 - 6,600 / Year

422-550 USD monthly but offer can change based on experience + Flexible hours + Unlimited leaves after passing probation.

Start Date
Ongoing

Application dates

Applications Open
30 Jan 2023

Minimum requirements

Accepting International Applications
Yes
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Communication & Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
Creative Arts (all other)
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
F
Food & Hospitality
Personal Services
G
General Skills & Pathways
H
Anthropology & Geography
Classics
Criminology
Development, Migration & Gender
Archaeology & History
International Studies
Languages, Literature & Linguistics
Librarianship & Curatorial Studies
Philosophy
Politics & Policy Studies
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Nursing & Midwifery
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Physiotherapy & Rehabilitation
Podiatry
Public Health
Radiography
Medical & Health Sciences (all other)
Medical Technology
Psychology & Counselling
P
Architecture & Interior Design
Building & Construction
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agricultural Science & Management
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Science
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics & Astronomy
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing

Hiring criteria

Entry pathway

See details

Working rights

India

    Indonesia

      Read more

      About Prosple

      Prosple builds career and study directories to connect students with opportunities. Our directories are used by leading universities and website partners across Asia-Pacific.

      For most students, what to study and where to begin their career are among the most daunting decisions they will face. Our mission is to help every student nail these critical decisions and get the best possible start to their career. Our directories are now used by 2.5m+ students per annum - a significant milestone for a product with zero external funding and zero marketing. We’re now hiring our first Senior Writer & Content Manager to help us lead Prosple’s content to new levels.

      Overview 

      Location: 100% remote
      Remuneration: Competitive based on experience

      Your Role 

      We are looking for Customer Success Consultants who are unconventional thinkers and are itching to punch above their weight. You’ll join a small but high-performance team and your work will have a direct impact on millions of students as they make arguably the most important decision of their life. Particularly, you will be focused on working with the team and clients at Prosple in ensuring the jobs and profiles on the Prosple network are set up for success.

      This is a varied role, which may involve:

      • Online and administrative support
      • Updating and managing online content
      • Managing CRM and creating invoices
      • Analysing data and creating reports
      • Social media support
      • Liaising with clients, students and universities
      • Online and offline research
      • Basic graphic design support
      • Other projects and tasks as required.

      Required

      • A rockstar communicator(Oral and written English)
      • Has high attention to detail and accuracy
      • Strong organisational ability – ability to analyze, prioritise and manage competing tasks/projects
      • Ability to learn new systems and processes quickly

      Desirable

      • Experience with LiveChat and email support
      • Data analysis skills
      • Basic photo/video editing skills
      • Experience using any of the following will be highly regarded: Jira, Atlassian, Google Analytics, ActiveCampaign, LeadPages, SurveyGizmo/Alchemer, Adobe Photoshop, Copper CRM, Canva, Crisp, JustCall, Xero, and payment portals like Ariba/Coupa payment system, Content Management systems(CMS).
      • Experience using GSuite (Google Sheets, Google Docs, etc)

      Recruitment Process

      Most opportunities at Prosple will require the completion of a talent trial first. This allows us to assess your basic fit for the role.

      Candidates who progress past this stage will have a series of interviews with Prosple team members. We'll be looking for how well your skills match the role and your alignment with our mission and values.

      Other Information:

      • Permanent, full-time role
      • Flexible work hours (must be available for 5 hours of the Sydney workday)  
      • Remote
      • 3-month probationary period
      • Unlimited leaves
      • Competitive salary dependent on experience 

      To apply

      Click the button below to submit your Resume and CV. You will then receive an email on how you can proceed with the talent trial.

      Hiring criteria

      You should have or be completing the following to apply for this opportunity.

      Entry pathway
      Degree or Certificate
      Minimum Level of Study
      Certificate or higher
      Study Field
      B
      Accounting, Commerce & Finance
      Actuarial Studies
      Business Administration & Management
      Economics
      Human Resources
      Leisure, Hospitality, Tourism & Retail
      C
      Communication & Media Studies
      Fashion Design
      Film & TV
      Fine Arts
      Graphic Design & Visual Arts
      Journalism & Writing
      E
      Aerospace Engineering & Aviation
      Automotive & Transport Engineering
      Chemical Engineering
      Civil Engineering & Construction
      Communications Engineering
      Electrical & Electronic Engineering
      F
      Food & Hospitality
      Personal Services
      G
      General Skills & Pathways
      H
      Anthropology & Geography
      Classics
      Criminology
      Development, Migration & Gender
      Archaeology & History
      International Studies

      Work rights

      The opportunity is available to applicants in any of the following categories.

      country
      eligibility

      India

      India


      Indonesia

      Indonesia


      Philippines

      Philippines

      Graduate Success Stories


      • Graduate stories
      "Sejauh ini aku nyaman banget intern di Prosple Indonesia, karena disini kita menggunakan sistem WFH jadi selain magang aku juga bisa mengerjakan aktivitasku yang lain"

      Resti Arini

      • Graduate stories
      "Sejauh ini aku nyaman banget intern di Prosple Indonesia, karena disini kita menggunakan sistem WFH jadi selain magang aku juga bisa mengerjakan aktivitasku yang lain"

      Resti Arini

      • Graduate stories
      "Sejauh ini aku nyaman banget intern di Prosple Indonesia, karena disini kita menggunakan sistem WFH jadi selain magang aku juga bisa mengerjakan aktivitasku yang lain"

      Resti Arini

      • Graduate stories
      "Sejauh ini aku nyaman banget intern di Prosple Indonesia, karena disini kita menggunakan sistem WFH jadi selain magang aku juga bisa mengerjakan aktivitasku yang lain"

      Resti Arini